For Tenants

Finding your next
home, simply

We are real people who are tech-enabled — which means things move fast once you make an offer. No bureaucracy, no unexplained delays. Just clear, honest communication from start to finish.

Call Us
Fast
Progress
★★★★★
Reviews
100%
East London
Clear
Fees
Step 1

How to apply

Applying is straightforward. You can reach us through any of the following channels — we respond quickly and will guide you through every step.

By Phone
Call us directly on 07925 059 564. We'll discuss the property, your situation and next steps.
By Email
Email us at with your name, contact details and the property you are interested in.
Via Rightmove
All our properties are listed on Rightmove and other platforms. Enquire directly through the listing and we'll be in touch promptly.
Step 2

What to expect

We are real people who are tech-enabled — which means once you have made an offer we progress things quickly. No long waits, no being passed around. You deal with the same person throughout.

1
Viewing
Book a viewing by phone, email or through our listings. We accommodate evenings and weekends.
2
Offer
If you would like to proceed, make an offer. We will confirm the landlord's decision quickly — usually the same day.
3
Referencing
We send you a referencing link through our third-party system. The process is straightforward and digital.
4
Move In
Tenancy agreement signed digitally, deposit paid, keys collected. We aim to make move-in day smooth and stress-free.
Step 3

Referencing process

Referencing is handled through a trusted third-party system — Rightmove Landlord & Tenant Services. It is fully digital, straightforward, and typically completed within a few business days.

We carry out four checks as standard. These are required for all tenants regardless of circumstances.

Right to Rent
Mandatory government ID verification confirming the right to reside and rent in the UK.
Income Verification
Confirmation that your income is sufficient to comfortably meet the rental commitment.
Credit Check
A standard credit history check carried out by our referencing partner.
Landlord Reference
A reference from your most recent landlord or letting agent to confirm your rental history.
Tenant Fees

Transparent costs

Under the Tenant Fees Act 2019, agents are restricted to charging only permitted payments. We comply fully. Here is exactly what you can expect to pay.

Holding Deposit
~£500
Payable when your offer is accepted, to secure the property while referencing takes place. This is refunded in full upon signing the tenancy agreement. It is only retained if you withdraw or provide false information during referencing.
Tenancy Deposit
Protected
Your deposit is held in a government-backed scheme for the duration of the tenancy. At the end of your tenancy, it is returned in full provided the property is left in good condition. If the landlord raises a claim, the matter goes to a formal resolution service run by the scheme — ensuring a fair outcome.

No other fees. Under the Tenant Fees Act 2019, we do not charge administration fees, referencing fees, check-in fees, or any other charges beyond those listed above. If you are ever asked to pay something not listed here, please contact us directly.

Ready to find your next home?
Get in touch — we respond fast.
East London Letting Agents

Property management
done honestly

Is it our five-star reviews? History of success? Expertise in East London? Yes. But it's also how you'll feel when you trust us with your property.

★★★★★
Google Reviews
9%
Management Fee
100%
Honest & Transparent

We do property,
so you can do life.

Stratford · Barking · Hackney · Newham

Full Management from 9%
Renters' Rights Act Compliant — We handle it
East London Specialists — Stratford, Barking, Hackney, Newham
No Hidden Fees — Ever
Rent Guarantee Insurance Available
Free Rental Valuation — Book Today
Full Management from 9%
Renters' Rights Act Compliant — We handle it
East London Specialists — Stratford, Barking, Hackney, Newham
No Hidden Fees — Ever
Rent Guarantee Insurance Available
Free Rental Valuation — Book Today
Why Honest Lettings

A different kind of
letting agent

Large chains charge 17–20% with hidden fees and a different person every time. We offer something rare: a genuinely personal service, transparent pricing, and deep East London expertise — at a fee that saves you hundreds a month.


01
Radical Transparency
Every fee listed upfront. No setup charges hidden in footnotes. No renewal surprises. What you see is what you pay.
02
One Point of Contact
You speak to your property manager. No handovers, no call centres. The same person from day one.
03
Local Expertise
We live and work in East London. We know Stratford rents from Barking yields and Hackney demand.
04
Compliance Confident
The Renters' Rights Act, EPC requirements, Making Tax Digital — we stay on top of every change so you don't have to.
What We Do

Services built around
your investment

Full Management
Complete end-to-end property management. We handle everything — tenants, maintenance, compliance, and rent collection.
9% of rent / month
View Package →
Rent Collection
Monthly rent collection, arrears chasing, financial statements and compliance reminders. Ideal for hands-on landlords.
7% of rent / month
View Package →
Tenant Find
Professional marketing, accompanied viewings, thorough referencing, tenancy setup and deposit registration.
One-off fee — £799
View Package →
Full Management
9% of rent / month
End-to-end management — tenants, maintenance, compliance.
Rent Collection
7% of rent / month
Rent collected, chased and reported every month.
Tenant Find
One-off fee — £799
Marketing, viewings, referencing and deposit registration.
Our Portfolio

All kinds of properties

We manage the full spectrum of East London property — from classic terraced houses and purpose-built flats to HMOs and luxury apartments. Every property gets the same dedicated attention.

Full Transparency

You see everything.
Always.

Inspired by the best in property management, we use a dedicated dashboard for every property. You can see every task, every maintenance job, every update — in real time. No more "we don't know what's happening" complaints.

Every landlord gets their own dedicated property board showing what has happened, what's happening, and what's coming. Your property. Your data. Your peace of mind.


Your Property — 14 Archer Road, Stratford
✅ Completed
Gas Safety Certificate renewed
12 Feb 2026
Tenant referencing complete
4 Jan 2026
Deposit registered – DPS
5 Jan 2026
↻ In Progress
Boiler service — booked
Due: 15 Mar
EPC renewal required
Due: Apr 2026
↑ Upcoming
Quarterly inspection
Scheduled: May 2026
Tenancy renewal review
June 2026
Client Reviews

What our landlords say

★★★★★
"Finally an agent who does what they say. No hidden fees, no surprises — just straightforward management. My rent comes in on time every month."
M. Okonkwo — Stratford Landlord
★★★★★
"I was managing my flat myself until the new legislation changes. Honest Lettings took everything off my plate. Best decision I made."
S. Patel — Barking Landlord
★★★★★
"The difference between Honest Lettings and my previous agent is night and day. I actually know what's happening with my property."
D. Mensah — Newham Landlord
100% 5-star reviews on Google
Where We Work

Rooted in
East London

We focus exclusively on East London — which means we genuinely know the market. Average rents, void period trends, best-performing streets — this is our neighbourhood.

Stratford
Hackney
Newham
Barking
East Ham
Forest Gate
Leyton
Leytonstone
Walthamstow
Ilford
Canning Town
Dagenham
Savings Calculator

See how much you could
save with Honest Lettings

High street agents charge an average of 15% for full management. Enter your monthly rent and see the difference.

£ /mo
£500/mo £5,000/mo
Full Management
High Street avg 15%
£2,880
vs
Honest (9%)
£1,920
You save
£960
per year
£80 / month
Rent Collection
High Street avg 8%
£1,536
vs
Honest (7%)
£1,344
You save
£192
per year
£16 / month
Tenant Find
High Street avg 1 month
£1,600
vs
Honest flat fee
£799
You save
£801
per tenancy
one-off fee
Annual saving — Full Management
£960 every year — guaranteed
High street average (15%/year)
£2,880 vs
Honest Lettings (9%/year)
£1,920
You save
£960
per year
£80 / month
Full Management — Annual Saving
£960
guaranteed every year

Averages based on Foxtons, Chancellors, Savills, Knight Frank and independent London agents (2024–25). Full management: 15% · Rent collection: 8% · Tenant find: 1 month's rent.

Ready to stop worrying
about your property?
Our Services

Everything your
property needs

Three clear packages. No hidden fees. No small print surprises. Whether you want complete hands-off management or just help finding the right tenant, we have a service that fits.

Every package includes our transparent property dashboard so you always know what's happening with your investment.
Pricing

Simple, honest fees

Rent Collection
7%
of monthly rent incl. VAT · min £80/month
  • Monthly rent collection
  • Arrears chasing & management
  • Monthly financial statements
  • Compliance reminders
  • Tenant communication
  • Property dashboard access
Most Popular
Full Management
9%
of monthly rent incl. VAT · min £120/month
  • Everything in Rent Collection
  • Maintenance coordination
  • Property inspections (quarterly)
  • Legal notice serving
  • Contractor management
  • Renters' Rights Act compliance
  • Dedicated property dashboard
  • Out-of-hours emergency line
  • ✓ Rent Guarantee Insurance — included free
  • ✓ Legal Protection Insurance — included free
Tenant Find Only
£799
one-off fee · incl. VAT
  • Professional photography
  • Rightmove & Zoopla listing
  • Accompanied viewings
  • Full tenant referencing
  • Credit & employment checks
  • Tenancy agreement drafting
  • Deposit registration (DPS)
  • Tenant move-in coordination
Always Included

Everything you'd expect
— and more

Property Dashboard
Real-time visibility of every task, maintenance job, and compliance item for your property. Never in the dark again.
Compliance Management
We track and manage your Gas Safety, EPC, EICR, Right to Rent and all other legal requirements.
Deposit Protection
All deposits registered with a government-approved scheme within 30 days of receipt, every time.
Direct Access
Phone, WhatsApp, and email — direct to the person who manages your property. No call centres.
Add-ons

Optional extras

Enhance your package with optional services. All priced transparently with no markup surprises.

Rent Guarantee Insurance
Covers unpaid rent up to 12 months and legal costs if eviction is needed. Underwritten by leading UK insurers.
From £27.50/month
Professional Photography
High-quality property photography to maximise enquiries and reduce void periods. Proven to achieve higher rents.
From £149 one-off
Maintenance Coordination
Access to our vetted contractor network for repairs and maintenance. We coordinate, oversee, and report — you just approve.
No upfront cost — 12% coordination fee on works
Not sure which package is right?
Let's have a conversation.
For Landlords

Everything you need to know
before handing us your keys

We believe every landlord deserves to know exactly how their property will be managed, what the process looks like, and what it costs — before signing anything.

How It Works

From first call to
managed property

1
Free Valuation
We assess your property, give you an honest rental valuation and walk through our service options.
2
Agreement
Simple management agreement, clear fees, no hidden charges. You review and sign digitally.
3
Marketing
Professional photos, Rightmove listing, accompanied viewings and thorough tenant referencing.
4
Move In
Tenancy agreement, deposit registration, inventory check, key handover — all handled.
5
Ongoing Care
Rent collection, maintenance, inspections and compliance updates. With full visibility on your dashboard.
Compliance 2026

The rules changed.
We've adapted.

The Renters' Rights Act is now law. Section 21 no-fault evictions are abolished. EPC C requirements are coming by 2030. Making Tax Digital for landlords starts April 2026. If this sounds like a lot — that's because it is. We handle all of it for you.


Gas Safety
Annual GSC required. We track, arrange and file every year.
EICR
Electrical inspection every 5 years. Coordinated and documented.
EPC
EPC C required by 2030. We advise on upgrades and manage renewals.
Right to Rent
Mandatory ID checks on all tenants. Fully handled and documented.
FAQ

Questions landlords always ask

What exactly does 9% cover?
−
Our Full Management fee of 9% covers: monthly rent collection, arrears management, maintenance coordination, quarterly inspections, all legal notices, tenant communication, compliance tracking (gas, electric, EPC), and full access to your property dashboard. There are no additional monthly charges on top of this.
Are there any hidden fees?
+
No. Our fee schedule is published openly on our website. The only additional charges are for optional add-ons (like rent guarantee insurance at £27.50/month, or the tenant find fee if you're a new client needing a tenant). We do not charge renewal fees, check-out fees, or statement fees.
How do you handle maintenance?
+
We have a vetted contractor network covering plumbers, electricians, gas engineers, and general maintenance. For routine repairs under £200, we handle them directly and notify you. For larger works, we provide quotes and seek your approval before proceeding. A 12% coordination fee applies to maintenance works.
What happens if the tenant doesn't pay?
+
We chase all arrears proactively and keep you updated. For Full Management clients, Rent Guarantee & Legal Protection Insurance is included at no extra cost — covering up to 12 months of unpaid rent and all legal eviction costs. For Rent Collection clients, this is available as an optional add-on. for up to 12 months of unpaid rent and all legal costs if eviction is required. We strongly recommend this for peace of mind.
How long does it take to find a tenant?
+
In East London, well-priced properties typically receive applications within 1–2 weeks of listing. Properties let in an average of 17 days market-wide (Zoopla 2025). We price accurately to minimise void periods — overpricing saves nothing and costs you more in empty weeks.
Can I switch from my current agent?
+
Yes. The best time to switch is when your current tenancy ends, as this avoids any exit penalties with your existing agent. We handle all the paperwork and onboarding. If you're locked in and unhappy, book a call and we'll advise on your options.
Have more questions?
We're happy to talk — no obligation.
About Us

Built on one
simple promise

Honest Lettings was founded on a simple belief: the lettings industry doesn't have to be confusing, opaque, or impersonal. Landlords deserve to know what they're paying for, who's looking after their property, and what's happening — at all times.


"We launched in January 2025 with one goal: to be the agency people actually trust. An agency where you can drop us a WhatsApp message or give us a call — and receive the same quality of experience every time."
Adrees Abbas
Founder, Honest Lettings
2025
Founded
★★★★★
5-Star Reviews
£10m+
Managed
100%
East London
Our Values

What we stand for

Honesty, Always
Our name isn't just branding. Every fee is listed openly. Every conversation is direct. If something isn't right, we'll tell you — even when it's uncomfortable.
Radical Transparency
You deserve to know what's happening with your investment at all times. Our property dashboards give you real-time visibility of every task and every update.
East London Rooted
We are not a national chain with a regional outpost. East London is our home. We know the market, the streets, the nuances — because we live here.
Landlord-First Thinking
Every decision we make is evaluated on one question: does this protect and grow our landlords' investment? Your success is our success.
The Founder
"
"I started Honest Lettings because I experienced firsthand how confusing and impersonal large agencies can be. Landlords deserve better — and in East London, they're not getting it from the big chains."

Honest Lettings launched in January 2025. Since then, we have built a reputation in East London for doing exactly what we say we'll do — and nothing more or less. Every landlord has my direct number. Every property gets my personal attention.

Adrees Abbas
Owner & Property Manager, East London
Credentials

Fully regulated, fully protected

Unlike unregulated agents, every aspect of Honest Lettings' operation is covered. Your money, your property, and your interests are protected at every level.

MyDeposits
All deposits are protected in a government-backed scheme.
Client Money Protection
Your rent and deposits are protected under CMP.
Property Redress Scheme
Member of The Property Redress Scheme.
ICO Registered
Fully GDPR compliant. Your data is safe.
Let's start a conversation
about your property.
Get In Touch

Let's talk about
your property

Whether you're switching from another agent, managing a new purchase, or simply want to understand your options — we're happy to have an honest conversation, no sales pressure, no obligation.

Email
Area Covered
East London — Stratford, Barking, Hackney, Newham & surrounding areas
Response Time
We aim to respond within 2 hours during business hours
Free Valuation
Book a free rental valuation — we'll tell you exactly what your property should achieve
★★★★★
"I contacted Honest Lettings on a Thursday evening. By Friday afternoon I had a valuation, a fee schedule, and a clear plan. That never happened with my previous agent."
Verified Review
Send us a message
Fill in the form below and we'll get back to you within 2 hours.

Legal

Privacy Policy

Honest Lettings Limited  ·  Company No. 16035653  ·  Last updated: August 2025

This policy explains how Honest Lettings Limited collects, uses and protects your personal data in connection with our lettings and property management services. For any queries, contact us at or 07925 059 564.

1. Who we are

Honest Lettings Limited ("we", "us", "our") is the data controller for personal data processed in connection with our lettings and property management services. Registered address: 22 Penge Road, London, E13 0SN. Company No. 16035653.

2. What we collect and why

We process personal data to provide and manage tenancies, carry out pre-tenancy checks, fulfil contractual obligations, comply with legal obligations (including Right to Rent and tax requirements), prevent fraud, and for our legitimate business interests including administration, dispute resolution and record keeping.

The categories of data we process include: identification and contact details; tenancy application data (employment, income, credit outcomes); tenancy management records (agreements, rent history, maintenance); Right to Rent documents; deposit protection records; and website analytics.

3. How we share your data

We share personal data with landlords, tenants, guarantors, deposit schemes, contractors, insurers (where we have taken out a policy), legal advisers and statutory authorities where required by law. We do not sell personal data. We do not routinely transfer personal data outside the UK.

4. How long we keep it

Data typeRetention period
Right to Rent documents1 year after tenancy ends
Deposit protection recordsUp to 6 years after tenancy ends
Tenancy agreements & noticesUp to 6 years after tenancy ends
Financial records6 years (HMRC)
Referencing summaryUp to 6 years after tenancy ends
Raw referencing documentsDeleted once tenancy approved
Maintenance & inspection recordsUp to 6 years after tenancy ends
Website analyticsUp to 24 months (aggregated)

5. Cookies

We use cookies to improve site functionality and understand usage. Types we use:

  • Strictly necessary cookies — required for site operation.
  • Performance and analytics cookies — to understand site usage and improve services.
  • Functional cookies — to remember your preferences.

You can control or delete cookies via your browser settings. Disabling non-essential cookies may affect site functionality.

6. Your rights

You have the right to access, rectify, erase, restrict, object to, or port your personal data. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at .

7. Security

We use technical and organisational measures to protect your data, including access controls, encryption where appropriate, staff training and secure deletion procedures. In the event of a personal data breach, we will notify affected parties without undue delay.

8. Contact

For any privacy queries or to exercise your rights:

Honest Lettings Limited
22 Penge Road, London, E13 0SN

07925 059 564

This policy may be updated from time to time. The latest version will always be published at honestlettings.co.uk. Last updated: August 2025.

Legal

Privacy Policy

Honest Lettings Limited  ·  Company No. 16035653  ·  Last updated: August 2025

This policy explains how Honest Lettings Limited collects, uses and protects your personal data in connection with our lettings and property management services. For any queries, contact us at or 07925 059 564.

1. Who we are

Honest Lettings Limited is the data controller for personal data processed in connection with our lettings and property management services. Registered address: 22 Penge Road, London, E13 0SN. Company No. 16035653.

2. What we collect and why

We process personal data to provide and manage tenancies, carry out pre-tenancy checks, fulfil contractual obligations, comply with legal obligations (including Right to Rent and tax requirements), prevent fraud, and for our legitimate business interests including administration, dispute resolution and record keeping.

The categories of data we process include: identification and contact details; tenancy application data (employment, income, credit outcomes); tenancy management records (agreements, rent history, maintenance); Right to Rent documents; deposit protection records; and website analytics.

3. How we share your data

We share personal data with landlords, tenants, guarantors, deposit schemes, contractors, insurers (where we have taken out a policy), legal advisers and statutory authorities where required by law. We do not sell personal data. We do not routinely transfer personal data outside the UK.

4. How long we keep it

Data typeRetention period
Right to Rent documents1 year after tenancy ends
Deposit protection recordsUp to 6 years after tenancy ends
Tenancy agreements & noticesUp to 6 years after tenancy ends
Financial records6 years (HMRC)
Referencing summaryUp to 6 years after tenancy ends
Raw referencing documentsDeleted once tenancy approved
Maintenance & inspection recordsUp to 6 years after tenancy ends
Website analyticsUp to 24 months (aggregated)

5. Cookies

We use cookies to improve site functionality and understand usage. Types we use:

  • Strictly necessary cookies — required for site operation.
  • Performance and analytics cookies — to understand site usage and improve services.
  • Functional cookies — to remember your preferences.

You can control or delete cookies via your browser settings. Disabling non-essential cookies may affect site functionality.

6. Your rights

You have the right to access, rectify, erase, restrict, object to, or port your personal data. You also have the right to complain to the ICO at ico.org.uk.

To exercise any of these rights, contact us at .

7. Security

We use technical and organisational measures to protect your data, including access controls, encryption where appropriate, staff training and secure deletion procedures. In the event of a personal data breach, we will notify affected parties without undue delay.

8. Contact

Honest Lettings Limited
22 Penge Road, London, E13 0SN

07925 059 564

This policy may be updated from time to time. The latest version will always be published at honestlettings.co.uk. Last updated: August 2025.